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OneGun wrote:I hope that if she ever needs 911, she gets a taste of her own medicine.

Abraham wrote:Maybe it's a typo (I hope) and the sentence is for ten years, as it should be.

How many people died or were injured because of her not doing her job?

According to the complaint against Williams, one of the calls she dropped involved the murder of a store clerk. Williams received a call from a man named Hua Li was at a convenience store when a “gunman entered and tried to force his way through the door of a glassed-in security area behind the counter.” Running away, Li then heard gunshots and called for emergency services when he got to his vehicle. Williams abruptly terminated the call with seconds. The store manager was shot and killed during the holdup. According to the criminal complaint against Williams, on March 12, 2016, The criminal complaint says the March 12, 2016 call referenced a shooting/robbery homicide. “The first call came in… and was an immediate hang up by the defendant.”

A former 911 operator in Houston has been sentenced to 10 days in jail and 18 months probation for hanging up on emergency calls.
According to authorities, 44-year-old Crenshanda Williams systematically hung up on citizens trying to report emergencies.
A jury found her guilty of interference with emergency telephone calls.
"The citizens of Harris County rely on 911 operators to dispatch help in their time of need," Assistant District Attorney Lauren Reeder said in a statement. "When a public servant betrays the community's trust and breaks the law, we have a responsibility to hold them criminally accountable."