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Did you contact them via phone or through their website?

That seems like a really long time for a background check. Did you live overseas? Have a criminal record? Currently residing in a Prison?

I bet you get some movement ASAP! I have not heard of it taking that long for anyone else?

Interested to see what happens...I basically said the same thing.....that I spoke to different people and received different feedback and while everyone has been nice, I just wanted to understand what the status of my app was.

Mine showed up yesterday! I don't think the people who answer the phone are the ones doing the processing....in one of my 5 calls, they said I should have changed status and that they were going to contact the processing team. I wonder if the processing team are the ones answering emails/web inquiri...

Neither of us were getting movement, until we submitted a question via their link online. Mine was also mailed, but my USPS delivery sucks...hoping to have it today. I called repeatedly (5 times) and nothing happened....sent a question online...BOOM...movement.

Status changed to "Mailed", this morning. Lesson learned here...correspond with DPS via the website vs calling.

Steve W wrote:Took Class and submitted paperwork on Sunday night. License was in the next monday's post. 7 days from submital to in hand :)

We don't like your kind around here ;) Kidding. AWESOME.

Awesome! Same here

Good luck! I hope it works for you. Interested to hear if something changes soon.

After 5-6 calls with no action, I send an online inquiry last night at 10pm. I just checked and I now have all green checks, background pending...so it looks like online inquiry gets a better response than a phone call. What did you say in your inquiry? Basically that I was not looking to get my li...

I did everything online....it was really odd. I would call and they would say they were missing something, then look further and find it. I just posted on another thread. After 5-6 calls with no action, I submitted an online inquiry and lo and behold....I have green check marks this morning. Before ...

After 5-6 calls with no action, I send an online inquiry last night at 10pm. I just checked and I now have all green checks, background pending...so it looks like online inquiry gets a better response than a phone call.

"We have everything and it can take up to 60 days".......I am fine with it taking 60 days, but I know something is off on their end, because I haven't seen anything update......to this day. Called today and told the same thing. If nothing updates by Wednesday, I will ask to speak to a Supe...

Getting a little upset at the time it is taking them to just update the website. I took the class 2/24, prints, 2/26.....they say my start date (for 60 days) was 2/28. No problem, but the website shows nothing. Doesn't mention documents received, no "green, red or any color anything". I ha...

I on week #3. Everything submitted, and I have called a few times to make sure they have everything. Nothing showing in their website at all....no status, no update, nada. I am thinking that calling may have moved me to the bottom of the list!!