Search found 3 matches

by Charles L. Cotton
Mon Jan 18, 2016 3:36 pm
Forum: Technical Tips, Questions & Discussions (Computers & Internet)
Topic: Calling all MAC experts!
Replies: 10
Views: 7476

Re: Calling all MAC experts!

Here's an update. He has two MAC's one desktop and one laptop. The desktop is the one with the problem and the best he can do is get the form to print on 2/3 of the page. It's the full form, but covering only part of the page. His laptop does much better, with only 1/2" gap at the bottom.

It's something to do with scaling, but we're both at a loss as to why. At least it works now.

Thanks for the input folks.
Chas.
by Charles L. Cotton
Sat Jan 16, 2016 6:07 pm
Forum: Technical Tips, Questions & Discussions (Computers & Internet)
Topic: Calling all MAC experts!
Replies: 10
Views: 7476

Re: Calling all MAC experts!

Waco1959 wrote:What brand printer, OS version, etc?

BTW, I know new Brother printer drivers came out as an upgrade in the last few days. I have seen a few instances of print settings changing with upgrades so that could be one possibility. Rare, but it does happen.
I don't know but I'll find out. It's interesting that he can email the spreadsheet to me and everything prints fine. :headscratch

Chas.
by Charles L. Cotton
Sat Jan 16, 2016 5:09 pm
Forum: Technical Tips, Questions & Discussions (Computers & Internet)
Topic: Calling all MAC experts!
Replies: 10
Views: 7476

Calling all MAC experts!

I don't know squat about MAC computers and I need some help. One of our instructors is having trouble printing CHL-100s and CHL-8 from their Excel spreadsheet. It has worked fine until today so something has happened within his computer. (He's using Microsoft Office for MAC.) Regardless of the margins set or the print area defined, he cannot print the entire CHL-100. It cuts off about 20% of the right side of the page leaving a large white area. It also cuts off the last two rows. Again, this just happened and both the prior CHL-100 form and the revised form are experiencing the same problem.

He's experiencing a different problem with the CHL-8. The entire form prints, but it's compressed toward the upper left side of the page. This too is a new problem with both the new and former Excel spreadsheets.

Has anyone experienced similar problems?

Thanks,
Chas.

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