Dear Valued Smith & Wesson Customer,
Thank you for your recent purchase and on behalf of Smith & Wesson firearms, I would like to personally apologize for the delay you have experienced in receiving your rebate on this purchase. Typically we are able to process rebates within a few weeks of receipt, and our recent performance does not meet our standard.
The “Savings You Can Carry” program has been very popular, and the tremendous response we received temporarily overwhelmed our systems. I have personally overseen our correction of the situation, and am committing to you that if you submitted your rebate in the month of April, your rebate submission will be processed no later than July 7, 2017. If you submitted your rebate in the month of May, your rebate submission will be processed no later than July 31, 2017.
Nothing is more important to us than your loyalty. Please accept our sincerest apologies and our appreciation for your patience, as well as your dedication to the products we are so proud to deliver.
Regards,
Matt Buckingham
President, Smith & Wesson Firearms
To check the status of your rebate, visit
http://www.rebateinquiryonline.com. If you have additional questions please call the consumer rebate inquiry line at 1-866-963-7933 or the Smith & Wesson customer service department at 1 (800) 331-0852.