TexasCHLforum.com

Morning folks.

I have a set of Crimson Trace LG-404G grips that I've had on a Kimber Ultra just sitting in the gun safe, took them off to switch them over to my Colt Defender and noticed a problem with them. When pressing the grip activation button, the green laser comes on for about 2 seconds, then quits. Replaced the batteries with new ones, same problem.

Called Crimson Trace customer service, waited over 20 minutes on hold, finally talked with a customer service rep who sent me an e-mail to reply to with photos of SN on inside of grip, plus the invoice to show they are still under the 3 year warranty. Tried to send that several times, kept getting error messages telling me that the e-mail was undeliverable, Crimson Trace's mailbox was full. Called back again, another long hold. Talked with another customer service rep, the said they received the e-mail, their system is sending out those mailbox full errors by mistake. She said she would talk with first rep to let her know my photos had come through so she could send me the instruction e-mail on how to return them with an RMA number. Still waiting for that.

My question to y'all is... has anyone else had the problem I described above with their CT laser grips? If so, how did you resolve it?

Thanks in advance.