TexasCHLforum.com

AEA wrote:

MoJo wrote:

AEA wrote:

sjfcontrol wrote:Well, good luck -- but that sounds like a canned response to me.

Perhaps you'll be "updated" in two weeks as to the decision about whether or not to re-manufacturing your license.

Ah Ha!.....good point! I will post again whatever I get!

Just don't forget to send the license with the wrong picture back to DPS. You cannot have two valid licenses.

I used to think that too......
But DPS is telling peeps to just destroy after receipt of your duplicate license as long as it is not a change of category of handgun (NSA-SA).

Many, many posts on this topic.....NONE resolved.....

sjfcontrol wrote:

AEA wrote:

MoJo wrote:

AEA wrote:

sjfcontrol wrote:Well, good luck -- but that sounds like a canned response to me.

Perhaps you'll be "updated" in two weeks as to the decision about whether or not to re-manufacturing your license.

Ah Ha!.....good point! I will post again whatever I get!

Just don't forget to send the license with the wrong picture back to DPS. You cannot have two valid licenses.

I used to think that too......
But DPS is telling peeps to just destroy after receipt of your duplicate license as long as it is not a change of category of handgun (NSA-SA).

Many, many posts on this topic.....NONE resolved.....

Seems to me it's quite resolved. It's in the CHL-16 GC411.184. DPS teaches it that way in the class. And at least usually gives that as an answer when asked. It's only confusing to those that don't realize that "modified" has a specific meaning, as defined in 411.184

MoJo wrote:

sjfcontrol wrote:

AEA wrote:

MoJo wrote: Just don't forget to send the license with the wrong picture back to DPS. You cannot have two valid licenses.

I used to think that too......
But DPS is telling peeps to just destroy after receipt of your duplicate license as long as it is not a change of category of handgun (NSA-SA).

Many, many posts on this topic.....NONE resolved.....

Seems to me it's quite resolved. It's in the CHL-16 GC411.184. DPS teaches it that way in the class. And at least usually gives that as an answer when asked. It's only confusing to those that don't realize that "modified" has a specific meaning, as defined in 411.184

Since it only cost 45 cents to drop the license in the mail and send it to DPS I fail to see why people refuse to return the modified license.

sjfcontrol wrote:(And again, it's not a "modified" license unless the category has been changed.)

AEA wrote:

AEA wrote:On my recent 2nd renewal I specifically asked for my DL picture to be used (updated several months ago) on the checklist form, written in and they still used my 5 year old CHL license photo (from my 1st renewal) instead of my request. I don't buy the "Default" statement above.

They just cannot get everything right all the time. They need a QC section of the process.

I have been concerned about this since I received it as the pictures are quite different and that Is one of the reasons I updated my DL photo several months ago in anticipation for them to have a current picture available. They still messed it up.

So today I have emailed them and supplied pictures of my 1st renewal, 2nd renewal (both with same picture) and current DL (with new picture) so they can easily see their error. I have requested that they re-manufacture my new CHL with the DL photo that I requested in the first place (that they ignored) at no cost to me.

We will see how this goes........

Well, well, well.......................
Today (3rd working day since my email) I received this email from TxDPS CHL Licensing Division:

Dear Applicant,

Thank you for giving the Department the opportunity to respond to your email question regarding a Texas Concealed Handgun license.

We have received your documents and they have been forwarded to our processing department. Please allow 2 weeks to be updated by the department.


So, it appears they agreed and I should have a Duplicate License (with new picture) in a couple of weeks.