Need help with online renewal

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RossA
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Need help with online renewal

Postby RossA » Tue Jun 27, 2017 11:46 am

I THINK that I get my renewal paperwork submitted online OK.
Now I am trying to help a friend who is even more computer illiterate than I am. We downloaded forms, filled them out, and I am now trying to submit them to the state. When I go to the Renew A License or Instructor Certificate webpage and put in his login info, it goes to a page that only has a link to renew his LTC, not his instructor certificate. Tried several times and can't get to the instructor renewal page.
God and the soldier we adore,
In times of danger, not before.
The danger gone, the trouble righted,
God's forgotten, the soldier slighted.

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kg5ie
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Location: Weatherford, TX
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Re: Need help with online renewal

Postby kg5ie » Tue Jun 27, 2017 5:28 pm

RossA wrote:I THINK that I get my renewal paperwork submitted online OK.
Now I am trying to help a friend who is even more computer illiterate than I am. We downloaded forms, filled them out, and I am now trying to submit them to the state. When I go to the Renew A License or Instructor Certificate webpage and put in his login info, it goes to a page that only has a link to renew his LTC, not his instructor certificate. Tried several times and can't get to the instructor renewal page.




Go to http://www.texas.gov

Scroll down and click on "license to carry a handgun"

Scroll down and click on "Login" in Returning User block
Bill Davis [kg5ie]
TX LTC Instructor / School Safety Instructor
NRA Pistol Instructor
http://safe-2-carry.com


Topic author
RossA
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Posts: 823
Joined: Wed Oct 03, 2007 1:45 pm
Location: Houston, Republic of Texas
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Re: Need help with online renewal

Postby RossA » Wed Jun 28, 2017 9:48 am

That's the sign in page I have been going to. Just tried it again, and again it just gives the option for a LTC, not for an instructor.
God and the soldier we adore,
In times of danger, not before.
The danger gone, the trouble righted,
God's forgotten, the soldier slighted.


switch
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Location: Venus, TX
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Re: Need help with online renewal

Postby switch » Fri Jun 30, 2017 7:45 am

It is not real clear:

Returning Users
Can:
Retrieve a saved application
Renew your License or Instructor Certification

just go ahead and sign in. DPS will figure out that you are renewing your instructor cert.


Topic author
RossA
Senior Member
Posts: 823
Joined: Wed Oct 03, 2007 1:45 pm
Location: Houston, Republic of Texas
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Re: Need help with online renewal

Postby RossA » Fri Jun 30, 2017 10:55 am

That's not the instruction I am being given. There is nothing about an instructor certification on the page I am being directed to.
God and the soldier we adore,
In times of danger, not before.
The danger gone, the trouble righted,
God's forgotten, the soldier slighted.


switch
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Posts: 504
Joined: Mon Apr 24, 2006 6:06 am
Location: Venus, TX
Contact:

Re: Need help with online renewal

Postby switch » Fri Jun 30, 2017 11:46 am

Try it with MS Explorer instead of other browsers (Chrome :( )


Topic author
RossA
Senior Member
Posts: 823
Joined: Wed Oct 03, 2007 1:45 pm
Location: Houston, Republic of Texas
Contact:

Re: Need help with online renewal

Postby RossA » Fri Jun 30, 2017 12:52 pm

Dang it, using Explorer worked! Thanks
God and the soldier we adore,
In times of danger, not before.
The danger gone, the trouble righted,
God's forgotten, the soldier slighted.


mommagamber
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Posts: 239
Joined: Sun Feb 12, 2012 9:54 pm
Location: Conroe, TX

Re: Need help with online renewal

Postby mommagamber » Sat Jul 01, 2017 5:33 pm

Likely the browser you were using was remembering your saved data. Clearing your cache might have helped too. Glad you got it figured out.
I conceal carry because I choose not to be a victim.


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