Hello I want to offer my assistance if possible in answering any and all questions about our products. If you need support please contact us and we are more than willing to help diagnose and remedy any problems with the lock. Our phone number is (805) 988-8088 and we are located in Oxnard, California.
If you don't mind me injecting some personal views on electronic vs mechanical I would like to say that they both have pros and cons like anything. The choice should be based on what level of importance is right for you...
Personally for me (Roy) I have needs for quick access in any situation so that I can defend my home and family. This to me is the highest priority with reliability being neck and neck. I don't envision myself needing to defend myself when I can clearly see during the day time... chances are it will be at night so biometric is of course a great choice for my situation.
Doomsday preparing is not an easy task nor is it a fool proof one. Since I've been a technician at SecuRam I have noticed quite a few calls from people asking about EMPs, floods, and (insert any other possible end world situation) and my response has always been to look at what your needs are and adjust or coordinate your plan for storage accordingly. Most people usually own a couple guns and in reality could store one in a quick access biometric safe for the "I need it now" situations with the rest in a mechanical safe. This would solve both concerns of quick access and if (insert end world situation) happens then you could still access some of your firearms.
"The ultimate goal, is to achieve the right balance of authentication security without compromising the user experience."
Either way please contact me either by phone (805) 988-8088 or by email firstname.lastname@example.org
if you have any questions about the quality of our products or in general to find out more about us.