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i've gotten a ton of letters from my senators and reps just like that. (i write my legislators all the time) one letter i actually got was not a form letter like all the others. it actually addressed the issue with a suggestion on how to handle it after the law was screwed up.

one real big surprise i got was when someone from one of the senator's offices actually called me to get me to elaborate on a letter i sent. the senator wanted to present it and needed me to give them more information on what i was proposing. at least i know they do pay attention.