Search found 2 matches

by hitwsr
Fri Mar 02, 2018 5:37 pm
Forum: Instructors' Corner
Topic: Fingerprinting
Replies: 7
Views: 4977

Re: Fingerprinting

I don't believe IdentoGo is able to take a pre payment over the phone for LTC prints.
I have had students try and pre pay or use a coupon code for LTC prints and were not able to.
by hitwsr
Fri Mar 02, 2018 7:44 am
Forum: Instructors' Corner
Topic: Fingerprinting
Replies: 7
Views: 4977

Re: Fingerprinting

I may or may not know a person who operates an IdentoGo Location.

Instructors, here is some info to prepare your students so they can get in and out fast.

1. Have an appointment.
Appointments can't be scheduled until they apply for the LTC.
Once they receive their checklist they will receive an email from " nobody@uemail.identogo. com "
Once they receive that email, they are "in the system". At that point they can click the link on the checklist,
or, call the 888-467-2080 # (currently option 1, then 3). If asked for the service code it's 119Q91 (also on checklist)
Students will need to provide demographic info, verify a few things, then select location. (zip code based).
If on the phone with someone they can be helpful with choosing date, location, and time.
If doing online, sometimes can be confusing. Some locations show no appointments available, well, actually it really means
no current day or week appointments, you can choose a later date. Most locations have appointments a week or two out available.
It's kinda rare in popular locations to have a same day/week appointment unless there has been a cancellation.
Most locations schedule appointments every 5-10 minutes.
Be on time.

2. Be Prepared.
Show up on the -Correct- date and time. Read your confirmation email. Read it again.
Confirm Date, Time, and Location before you head out to your appointment.
Have your ID and Payment ready to give to the Enrollment Agent (don't dig thru wallets and purses)
Bring -Correct- Verification ID (DL, ID, Passport, Resident Card, Temp/Paper ID)
Bring -Correct- method of payment. Credit Card, Debit Card, Money Order, Business Check
Cards must be in YOUR name, if not, owner of card must be present to sign.
NO Cash accepted. Money orders and Business checks will be $10. Credit cards come out to $10.21

3. Print Session
Let them print you. Don't try and print yourself.
Relax your hands and fingers. They will guide you on what/how to do it.
Keep your elbows and shoulders relaxed and even or low.
Have clean hands. No creams, grease, oils, etc.
If you ate a taco, hot dog, corn dog, burrito, etc before your appointment, wash up.
If your car has excessive armor all on it, wash up.

4. Don'ts
Don't bring an entourage. You don't need 3 friends for moral support.
Don't tell stories of how many times you have been printed,
Don't tell them about your top secret security clearance.
Don't be on phone or answer calls during appointment.
Don't ask them what to do next. Instructors should have already told them what to do and when to do it.
Don't leave your ID in the car. Don't bring your spouses credit card. Don't bring cash.
Don't make the check or money order for $11 just in case.
Don't have expired ID or Credit/Debit Card.
Don't have mangled or chewed up cards. Don't provide wrong or miss spelled info.
Don't show up 2 hours early and get upset when they take the current appointments.


. Final thoughts.
If you follow the above advice and have good skin and fingertips to be printed, you will be done in 5 minutes.
It will take longer and hold up the rest of the people waiting if you are not prepared.

Hope this helps. Not trying to be rude, just factual.

Return to “Fingerprinting”