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by jbarn
Thu Jan 30, 2014 8:50 am
Forum: Government resources & CHL-related links
Topic: CHL application can't authenticate my information
Replies: 5
Views: 8948

Re: CHL application can't authenticate my information

Teamsmeltzer wrote:When I go to the state of Texas website to start my CHL application, the first page that pops up after I click apply is the "Customer authentication" page. I put in all my info and an error comes up saying they do not recognize me in their system. Any ideas why this is happening and how do I fix it?
Is this your application for an initial license? Be sure you are following the correct links, then be sure you are following the correct format for info. Be sure to use an 8 digit DL number, no dashes in the SS number and follow the mm/dd/yyyy format for your date of birth.

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