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That seems like a really long time for a background check. Did you live overseas? Have a criminal record? Currently residing in a Prison?

I bet you get some movement ASAP! I have not heard of it taking that long for anyone else?

Interested to see what happens...I basically said the same thing.....that I spoke to different people and received different feedback and while everyone has been nice, I just wanted to understand what the status of my app was.

Mine showed up yesterday! I don't think the people who answer the phone are the ones doing the processing....in one of my 5 calls, they said I should have changed status and that they were going to contact the processing team. I wonder if the processing team are the ones answering emails/web inquiries. FWIW....i went to Print Pending Monday or Tuesday and it was delivered to Dallas yesterday (Thursday).

Neither of us were getting movement, until we submitted a question via their link online. Mine was also mailed, but my USPS delivery sucks...hoping to have it today. I called repeatedly (5 times) and nothing happened....sent a question online...BOOM...movement.

Status changed to "Mailed", this morning. Lesson learned here...correspond with DPS via the website vs calling.

Awesome! Same here

Good luck! I hope it works for you. Interested to hear if something changes soon.

flipmasterJ wrote:

Neverenough wrote:After 5-6 calls with no action, I send an online inquiry last night at 10pm. I just checked and I now have all green checks, background pending...so it looks like online inquiry gets a better response than a phone call.

What did you say in your inquiry?

Basically that I was not looking to get my license quicker than 60 days, but given the status of other people I know who applied at the same time, something should be showing on the website. What I am trying to avoid is getting to 60 days, and then someone realize there was an issue that I could have taken care of now. They are always helpful when I called, but I don't think the people you speak to are the ones processing the paperwork and I would imagine that 95% of their calls are from people asking for a status update.

My original application date was 2/26...with everything submitted by 2/28. So given that, it took 20 days for any sort of status to appear on their site. It might still take 60 days, but I feel better that it appears to be moving along and i can now visually see the "check marks" that they have everything they need.

After 5-6 calls with no action, I send an online inquiry last night at 10pm. I just checked and I now have all green checks, background pending...so it looks like online inquiry gets a better response than a phone call.

"We have everything and it can take up to 60 days".......I am fine with it taking 60 days, but I know something is off on their end, because I haven't seen anything update......to this day. Called today and told the same thing. If nothing updates by Wednesday, I will ask to speak to a Supervisor and perhaps they can at least explain why the website does not have an update.

I on week #3. Everything submitted, and I have called a few times to make sure they have everything. Nothing showing in their website at all....no status, no update, nada. I am thinking that calling may have moved me to the bottom of the list!!