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I mailed my renewal 12/30/12 certified mail. USPS tracking says is should have been delievered to Austin on or around 01/03/13. USPS has no idea where my certified letter is. I have gone round and round with calling them and emailing them. The same jerk from my local post office calls and says the problem is out of his hand because it left thier their location. He refuses to do anything else. So, I send and email to DPS and scan in and attach my renewal forms. I wait a week and call them on 01/18/13/ They say they got them today?? USPS tracking still says nothing and so does my good friend at the USPS. So, I am not sure it they got my certified letter or took the scans. I received my renewed CHL yesterday 02/04/13. So, processing was right around 34 days.
Not sure what I can do about my "certified" letter. Can I get a refund since they can't show proof they ever delivered it?? How are you suppose to send it if certified mail sucks?
NEW OR RENEWAL: Renewal
NAME: Eric
DATE A COMPLETE APPLICATION RECEIVED BY DPS: Unkown?? Mailed 12/3012
DATE LICENSE WAS RECEIVED: 02/04/13
TOTAL NUMBER OF DAYS IN PROCESSING: ~34 guessing
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: NO
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: NO
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: Yes

NEW OR RENEWAL: New
NAME:function12
DATE A COMPLETE APPLICATION RECEIVED BY DPS:01/08/2008
DATE LICENSE WAS RECEIVED:03/12/2008
TOTAL NUMBER OF DAYS IN PROCESSING:64
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY:No
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:N/A
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:N/A
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER:Yes