Search found 3 matches

by Bersa Granny
Tue May 15, 2012 7:15 pm
Forum: Site Announcements, Questions & Suggestions
Topic: Problem with documentation.
Replies: 7
Views: 1255

Re: Problem with documentation.

Yes, she stated that if I didn't have the trace number to attach the face sheet to the documents with all of the other info on it and they would use the name, DL# and SS# to match things up but did state that without the trace number it would more than likely cause a delay in processing. Seems like ...
by Bersa Granny
Mon May 14, 2012 5:33 pm
Forum: Site Announcements, Questions & Suggestions
Topic: Problem with documentation.
Replies: 7
Views: 1255

Re: Problem with documentation.

Thank you so much to those that answered my post. I made a call to Austin first thing this morning, Rebecca in the customer service dept. told me that there was no way they could e-mail the receipt/checklist to us again as another company runs that for them. However, because I had written down the t...
by Bersa Granny
Sat May 12, 2012 7:59 pm
Forum: Site Announcements, Questions & Suggestions
Topic: Problem with documentation.
Replies: 7
Views: 1255

Problem with documentation.

Hello everyone, I sure do need some help from you knowledgable people. My son and I finished our CHL class today, our fingerprints were done a couple of weeks ago at L1, and I did our online applications about a month ago. You would think that we would be all set to toss them in the mail Monday and ...

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