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Just check on the Identogo website and it says prints were processed and delivered to agency. I never got an email confirmation either. It's been a little more than a week since everything was submitted.

I initially submitted just the CHL100 and never received a confirmation. A friend said I should have submitted the Identogo form also, so I resubmitted everything a week later and received an email confirmation 5 minutes later.
Which Identogo form did you submit? When I got printed, they didn't ...