rotor wrote:I hate to ask a stupid question but did you check the mouse battery? Also, most wireless mice have an on/off switch. Were you able to previously see a light from the mouse that is no longer there? I personally hate a wired unit but that's me.
Not stupid at all. This has happened to me 3 times in 6 months or so. I knew there was a problem when I did not have a cursor. On all three occasions I would change the battery before calling Lenovo. On the first two occasions Lenovo spent about 20 minutes on the phone having me do all kinds of stuff and somehow I got the cursor back. Last Sat. when I could not get the cursor they said it might be a soft ware problem but they would sent me a new cursor and key board. The first two times I had the problem they would ask if could see the light on the bottom of the cursor. I did not know there was suppose to be a light and told them so but they said nothing about the absence of same. And I always I checked to ensure on/off switch was in the right position. I guess this is why I am turned off to wireless, but it is nice to not have the cords all over the place collecting dust.