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Signature disappeared - Fixed

Posted: Mon Dec 19, 2016 6:53 pm
by troglodyte
I went in to change my signature line to the ...support HB560...

Set up the [URL] links, previewed, all looked good, submit.

No signature

Thought I may have gone over the 300 character limit, nope. Thought maybe it didn't like my [URL]s. All looked good. Tried changing text and even defaulting and starting over. Even erased everything and just tried "test". Tried to reset but nothing happens.

Found the "Auto signature" radio button was not clicked????? Clicked it on.

No signature.

I've looked at everything and tried everything that should help but no joy. I logged out and back in just to see if it made a difference.

What am I missing?

Re: Signature disappeared

Posted: Mon Dec 19, 2016 7:06 pm
by Skiprr
Your signature line is showing "test" at the moment.

Not sure what happened. The signature setting under "Profile" in the User Control Panel, as you noted, has a 300 character maximum limit and allows no more than three embedded links (and, of course, our rules don't allow more than four lines). There's a "Preview" option under the signature entry field just as there is under regular Topic replies, and if you exceed either the character or link limits it will tell you about the error so you can correct it without losing anything you've typed.

All I can recommend is to give it another try. I changed mine Saturday and everything worked as expected. If you get any displays of unexpected behavior, a screen capture might help us figure it out. If what you've entered simply won't save, a screen cap won't do any good, of course; but exact times the issue happened might assist the board admin in looking at log files.

Re: Signature disappeared

Posted: Tue Dec 20, 2016 2:55 pm
by troglodyte
Now it is working. Thanks Skiprr. I think you scared it or something.