Computer won't recognize new harddrive

Most of us are not "computer people" so post your technical questions and comments here. If you have computer or Internet expertise, share it here.

Moderators: carlson1, Keith B

Post Reply
User avatar

Topic author
Charles L. Cotton
Site Admin
Posts in topic: 1
Posts: 17758
Joined: Wed Dec 22, 2004 9:31 pm
Location: Friendswood, TX
Contact:

Computer won't recognize new harddrive

#1

Post by Charles L. Cotton »

I'll try to keep this short while giving enough information.

My desktop has a 5-disk configuration for video editing. The primary disk (C:) is 1.5TB that's about 50% full and the others are 2.0TB disks. I need to replace the primary drive (C:) with a 4TB WD Black disk and plan to clone the old drive with AOMEI Pro. Unfortunately, I cannot get my desktop (or my laptop for that matter) to recognize the new disk. I've tried an onboard slot on my desktop, as well as a USB/SATA cable on both the laptop and the desktop (The cable is a SATA III, but I presume it's backward compatible, if necessary.) I cannot see the new disk in Disk Manager or Aomei either. I'm starting to think the new disk is bad.

Any suggestions?
Chas.

RHenriksen
Senior Member
Posts in topic: 1
Posts: 2055
Joined: Sun Mar 01, 2009 1:59 pm
Location: Houston

Re: Computer won't recognize new harddrive

#2

Post by RHenriksen »

Does the BIOS setup of the computer see the new drive? Have you tried booting with only two or three drives connected, instead of five?
I'll quit carrying a gun when they make murder and armed robbery illegal

Houston Technology Consulting
soup-to-nuts IT infrastructure design, deployment, and support for SMBs

HD76
Member
Posts in topic: 1
Posts: 58
Joined: Wed Mar 17, 2010 1:18 pm

Re: Computer won't recognize new harddrive

#3

Post by HD76 »

You could check to see if there is a BIOS or UEFI update for the PC. Harddrives over 2.2 TB require require supported controllers/firmware/drivers to work on older machines.

BigGuy
Senior Member
Posts in topic: 1
Posts: 882
Joined: Fri Aug 10, 2012 11:36 am
Contact:

Re: Computer won't recognize new harddrive

#4

Post by BigGuy »

I spent the last 20 years of my life as head of the IT department for a Newspaper. Posts like this remind me why I'm so glad to be the heck out of it. I spent the last 5 years of my IT career dreading a ransomeware attack. Couldn't get corporate to invest in offsite, manual backup. But i knew that when all of our files were encrypted, it would be my fault.
It felt like the end of the world when they shut down my department and showed me the door. Looking back, it might have been the best thing that has happened to me.I can watch the industry burn on the fuel of its own incompetency and know that it no longer affects me. I'm just sitting at my post as a SO until 11/01/2022.
Post Reply

Return to “Technical Tips, Questions & Discussions (Computers & Internet)”