TexasCHLforum.com

I have no knowledge of any of my students having their photos or fingerprints rejected as of late. In fact, I don't know of any photos ever being rejected.

I'm wondering if DPS doesn't have a bad scanner in the mix that they use every once in a while and that's what causes the periodic rejection of photos or prints.

Could also be the person who is reading the scans. Some of the people I've talked to up there have failed to impress if you know what I mean. Maybe it's a training issue on their part!

Charles L. Cotton wrote:

puma guy wrote:

Charles L. Cotton wrote:I shoot photos on a Canon Rebel XTi and use the highest quality (a/k/a largest) setting. My CHL photos are almost 4 MB each! In the last three weeks, I've had 3 students contact me about DPS rejecting photos, some allegedly are "grainy" and two "pixelated." They aren't. Each received a letter about the photos after DPS had the application for quite some time.

Are any other instructors having this problem?

Chas.

Are these prints that are attached to the application or digital files sent electronically? If I recall the photos are approximately passport size, approx 2" x 2" and are physically attached to the app. That sized print made from a 4mb file should have excellent resolution and any pixelating would be quite obvious. I guess the term grainy could be used but that's really a term for negative based prints.

They are passport photos I take during the class and you're right about file size and pixelating. DPS doesn't take digital photos; the ones L-1 sends to DPS are for identification purposes only.

Chas.

I thought I remembered you supplying the photos when I took your class. If you resubmit the same photo and it passes there's something going on, me thinks. Have you any been resent?

puma guy wrote:

Charles L. Cotton wrote:

puma guy wrote:

Charles L. Cotton wrote:I shoot photos on a Canon Rebel XTi and use the highest quality (a/k/a largest) setting. My CHL photos are almost 4 MB each! In the last three weeks, I've had 3 students contact me about DPS rejecting photos, some allegedly are "grainy" and two "pixelated." They aren't. Each received a letter about the photos after DPS had the application for quite some time.

Are any other instructors having this problem?

Chas.

Are these prints that are attached to the application or digital files sent electronically? If I recall the photos are approximately passport size, approx 2" x 2" and are physically attached to the app. That sized print made from a 4mb file should have excellent resolution and any pixelating would be quite obvious. I guess the term grainy could be used but that's really a term for negative based prints.

They are passport photos I take during the class and you're right about file size and pixelating. DPS doesn't take digital photos; the ones L-1 sends to DPS are for identification purposes only.

Chas.

I thought I remembered you supplying the photos when I took your class. If you resubmit the same photo and it passes there's something going on, me thinks. Have you any been resent?

I do, except for a very few who had photos done before class. I've had only 4 or 5 rejected and three of those have been recently, so I haven't really had the chance to send the same photo again.

Chas.

So far I have only had one person with photos being rejected recently, they were blurry. And yes they were blurry after going back and looking at them. We did them again and so far haven't heard anything back from the state.

So far nothing about grainy or pixelated, or what not.

Ok, Mr. Cotton, why are they picking on you?