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longhorn86 wrote:

JALLEN wrote:

longhorn86 wrote:I sent my Mark Iii to Ruger last year for repair and they had it on the way back to me in 48 hours. Your situation may take a little longer, but unless something has changed drastically with their turnaround, you should have your gun back in short order.

Not to play "Can you top this" but when I had to send my P7M8 back to H&K to replace a broken little black doohickey, I called them Monday morning, handed it to UPS Tuesday morning, got a call from them on Wednesday that it was fixed, cleaned and inspected good as new, and had the pistol in my hands Thursday morning, good as new. In the package was my check for return shipping. They wouldn't even cash that. Most impressive indeed!

Most impressive!!

Slight drift......

You are a Longhorn 86. I'm a Longhorn '68! \m/

Hook Em!!!

Got a notice from FedEx today in my email...something is being shipped to me from Lebanon, New Hampshire and is supposed to be to me by Thursday, 8 p.m. I'll add an edit to this when I get the package and see what they actually did.

EDITED TO ADD NEW INFORMATION:

So, my package arrived earlier today (Thursday) while I was at work. Opened it up a bit ago and initially thought there was a new revolver in the box. Looked at the serial number and it was the one I sent them. They did an outstanding job of polishing out the scratching on the frame. It looks just as good as it did when I bought it. Oh, and the sight moves now. I slid it out of the base and I could see there was a high spot on the frame underneath the sight were it must have gotten jammed up originally. That was filed/smoothed down so the sight won't catch up on it anymore. The pistol was gone just under one week and Ruger did a great job with it. I must say they have great customer service, and I didn't pay a dime.