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Re: Urgent: XDs recall...
Posted: Fri Oct 11, 2013 4:27 pm
by NordicTexan
Ok, thats more like it. I will now wait ( probably impatiently) to get it back, but at least it looks like its coming back.
Re: Urgent: XDs recall...
Posted: Sat Oct 12, 2013 10:54 am
by Excaliber
I'm looking forward to seeing some arithmetic around how many guns they can fix and ship in a week. It's going to have to be a huge number to get our guns back to us in anything that could be considered a reasonable time frame.
Consider that a few weeks ago they told callers they had around 50,000 guns. At a rate of 1000 fixes a week (which is likely optimistic), it would take a year to clear the backlog, let alone the ones shipped since that time.
Re: Urgent: XDs recall...
Posted: Sat Oct 12, 2013 3:42 pm
by ATDM
Excaliber wrote:I'm looking forward to seeing some arithmetic around how many guns they can fix and ship in a week. It's going to have to be a huge number to get our guns back to us in anything that could be considered a reasonable time frame.
Consider that a few weeks ago they told callers they had around 50,000 guns. At a rate of 1000 fixes a week (which is likely optimistic), it would take a year to clear the backlog, let alone the ones shipped since that time.
I was told by SA a few weeks ago that they were set up
to repair 500 guns per day... That is, unless the final solution requires more (or less) time to apply the fix than what was estimated originally.
Re: Urgent: XDs recall...
Posted: Sat Oct 12, 2013 5:33 pm
by Excaliber
ATDM wrote:Excaliber wrote:I'm looking forward to seeing some arithmetic around how many guns they can fix and ship in a week. It's going to have to be a huge number to get our guns back to us in anything that could be considered a reasonable time frame.
Consider that a few weeks ago they told callers they had around 50,000 guns. At a rate of 1000 fixes a week (which is likely optimistic), it would take a year to clear the backlog, let alone the ones shipped since that time.
I was told by SA a few weeks ago that they were set up
to repair 500 guns per day... That is, unless the final solution requires more (or less) time to apply the fix than what was estimated originally.
That's a healthy number that works out to about 20 weeks (5 months) to clear the 50,000 gun backlog if they don't pause for holidays (which they almost certainly will).
Guns shipped later will take even longer unless they're able to ramp up the daily repair number significantly.
Re: Urgent: XDs recall...
Posted: Sat Oct 12, 2013 6:37 pm
by ATDM
Excaliber wrote:
That's a healthy number that works out to about 20 weeks (5 months) to clear the 50,000 gun backlog if they don't pause for holidays (which they almost certainly will).
Guns shipped later will take even longer unless they're able to ramp up the daily repair number significantly.
Denny Reese also stated that they are going to work in
three shifts instead of the original two, so I honestly think that they will be ahead of the schedule. Also, the additional recall
staff has been increased by 100 people instead of the original 25 they hired right after the recall. So, I am feeling optimistic.
Re: Urgent: XDs recall...
Posted: Sat Oct 12, 2013 6:48 pm
by Excaliber
ATDM wrote:Excaliber wrote:
That's a healthy number that works out to about 20 weeks (5 months) to clear the 50,000 gun backlog if they don't pause for holidays (which they almost certainly will).
Guns shipped later will take even longer unless they're able to ramp up the daily repair number significantly.
Denny Reese also stated that they are going to work in
three shifts instead of the original two, so I honestly think that they will be ahead of the schedule. Also, the additional recall
staff has been increased by 100 people instead of the original 25 they hired right after the recall. So, I am feeling optimistic.
This all sounds very hopeful, but hope isn't a plan.
Performance counts.
We'll soon see.
Re: Urgent: XDs recall...
Posted: Sat Oct 12, 2013 6:52 pm
by jmra
Guess I need to go ahead and send mine in.
Re: Urgent: XDs recall...
Posted: Fri Oct 18, 2013 2:11 pm
by krieghoff
Well, looks like they will start returning pistols today!! That's according to their site.
Re: Urgent: XDs recall...
Posted: Fri Oct 18, 2013 2:13 pm
by Teamless
When upgrades are finished on individual firearms, customers will receive a shipping notice and tracking information at the e-mail address they provided for the XD-S™ recall. And as a token of our appreciation for our customers' patience and support, we will also be enclosing an XD-S™ extended magazine with X-tension sleeve with each pistol we return.
Re: Urgent: XDs recall...
Posted: Fri Oct 18, 2013 5:15 pm
by sookandy
Just got an email that mine has been shipped and is on its way.
Re: Urgent: XDs recall...
Posted: Fri Oct 18, 2013 5:23 pm
by Teamless
sookandy wrote:Just got an email that mine has been shipped and is on its way
it would be interesting to know what day yours arrived to SA, so if they are doing first in, first out, those of us who may have had theirs arrive the same time, or at later times, we can see the trends and get excited (just like watching DPS website when we got our CHLS LOL)
Thank you
Re: Urgent: XDs recall...
Posted: Fri Oct 18, 2013 5:37 pm
by sookandy
I think they got it about Sep 3rd. I had it on its way within a day or two of the recall notice.
Re: Urgent: XDs recall...
Posted: Sat Oct 19, 2013 10:13 am
by MechAg94
sookandy wrote:Just got an email that mine has been shipped and is on its way.
Please let us know if it shoots any different? Or the trigger is much different.
Re: Urgent: XDs recall...
Posted: Sat Oct 19, 2013 10:20 am
by Teamless
sookandy wrote:I think they got it about Sep 3rd
Mine was also signed for on September 3, so if they are straight, then it should also be moving soon ---- HOPEFULLY!
Re: Urgent: XDs recall...
Posted: Sat Oct 19, 2013 7:12 pm
by ChillMickelson
I'm just not impressed with them calling the fatal flaw fix an "upgrade."
Bad PR