Page 15 of 25
Re: Urgent: XDs recall...
Posted: Tue Oct 22, 2013 12:02 am
by mr surveyor
I'm guessing that the first day's deliveries on 09/03 just went into a big pile (by date received) and they were logged in for repair at random from that pile. Probably the same for each day's receipts, or possibly they even let 2-3 days worth pile up before randomly processing from the batch.
I bet you'll see a change in status pretty soon.
Re: Urgent: XDs recall...
Posted: Tue Oct 22, 2013 12:49 am
by mr surveyor
my status went to "Your Gun has been sent back to you" sometime tonight (Monday night)
Re: Urgent: XDs recall...
Posted: Tue Oct 22, 2013 7:58 am
by Excaliber
Teamless wrote:Status shows "your gun has been received" still.
What is the link for checking the gun's status?
Re: Urgent: XDs recall...
Posted: Tue Oct 22, 2013 8:00 am
by RogueUSMC
same place you used to 'get started'...just enter like you are checking to see if you need to send it back...
Re: Urgent: XDs recall...
Posted: Tue Oct 22, 2013 8:09 am
by Excaliber
RogueUSMC wrote:same place you used to 'get started'...just enter like you are checking to see if you need to send it back...
Thanks!
It would have been nice if they had put that link under FAQ.....
Re: Urgent: XDs recall...
Posted: Tue Oct 22, 2013 3:21 pm
by ATDM
Shoot_First wrote:
Mine was delivered at 9:58am on Sep 3rd and I think ATDM's and Teamless' also arrived about the same time. Unlike Sookandy, I have not received a return notice from SA. Teamless? ATDM?
Mine was delivered at 9:58 on September 3rd, too. The status has not changed as of yet, but there is a file on my XD-S due to the "slam fire" issue I experienced (you can read about the incident in the following thread:
http://texaschlforum.com/viewtopic.php?f=23&t=68869" onclick="window.open(this.href);return false; )
So, SA has been in communication with me regarding this issue, and I expect to receive my XD-S later than other people, whose guns were received by SA on that day.
In addition,
Springfield received more than 7,000 guns on that day, and, by the estimates, they are fixing 2,500 per week (hopefully, more than that now, as they hired more people since the estimate was first established). So, even pessimistically speaking, it will take almost 3 weeks to fix the guns they received on September 3rd.
The wait doesn't really bother me, it was SA's initial absence of communication that was the problem, which they have addressed recently. Not the end of the world, but a little disappointing. I am glad they course corrected and set up regular updates.
Re: Urgent: XDs recall...
Posted: Tue Oct 22, 2013 4:06 pm
by The Annoyed Man
ATDM wrote: The status has not changed as of yet, but there is a file on my XD-S due to the "slam fire" issue I experienced (you can read about the incident in the following thread:
http://texaschlforum.com/viewtopic.php?f=23&t=68869" onclick="window.open(this.href);return false; )
Praise the Lord it wasn't a water bed.
Re: Urgent: XDs recall...
Posted: Tue Oct 22, 2013 7:24 pm
by Sangiovese
Hooray... I got my shipping notice today. My little peashooter is on its way home :)
Re: Urgent: XDs recall...
Posted: Tue Oct 22, 2013 9:57 pm
by ChillMickelson
ATDM wrote:Shoot_First wrote:
Mine was delivered at 9:58am on Sep 3rd and I think ATDM's and Teamless' also arrived about the same time. Unlike Sookandy, I have not received a return notice from SA. Teamless? ATDM?
Mine was delivered at 9:58 on September 3rd, too. The status has not changed as of yet, but there is a file on my XD-S due to the "slam fire" issue I experienced (you can read about the incident in the following thread:
http://texaschlforum.com/viewtopic.php?f=23&t=68869" onclick="window.open(this.href);return false; )
So, SA has been in communication with me regarding this issue, and I expect to receive my XD-S later than other people, whose guns were received by SA on that day.
In addition,
Springfield received more than 7,000 guns on that day, and, by the estimates, they are fixing 2,500 per week (hopefully, more than that now, as they hired more people since the estimate was first established). So, even pessimistically speaking, it will take almost 3 weeks to fix the guns they received on September 3rd.
The wait doesn't really bother me, it was SA's initial absence of communication that was the problem, which they have addressed recently. Not the end of the world, but a little disappointing. I am glad they course corrected and set up regular updates.
I think they owe you a new bed.
Re: Urgent: XDs recall...
Posted: Wed Oct 23, 2013 3:55 pm
by mr surveyor
just got mine back
Re: Urgent: XDs recall...
Posted: Wed Oct 23, 2013 5:19 pm
by The Annoyed Man
mr surveyor wrote:just got mine back
How long did it take?
Re: Urgent: XDs recall...
Posted: Wed Oct 23, 2013 5:59 pm
by mr surveyor
The Annoyed Man wrote:mr surveyor wrote:just got mine back
How long did it take?
shipped out on Aug 29, delivered to SA the morning of Sept 3, showed as "fixed" last Friday afternoon, and got the shipping notice this Monday.
As has been described many times on other forums (particularly the "XD Forum"), even though I shipped it wrapped in bubble wrap in a plain box mine was returned in a "used" small generic black plastic SA case in addition to the promised 7 round extended mag (with both small and large grip extensions). Nice touch.
I did take a few minutes to handle it a bit before getting back to my work duties. The gun was just as clean as it was when I sent it in after a good cleaning (had less than a couple hundred rounds through it in the two weeks I actually "had possession"). A little dry firing gave me a feel for what to expect with live fire, although having so few rounds through it some seven weeks ago I don't really have a good gauge to compare the "before and after". It does seem to have a tiny bit more slack "take up", but a bit shorter (maybe a tiny bit heavier?) engagement .... with a very nice sharp break. Since I didn't have it long enough to develop a real feel for it, the whole experience with the XDs for me will be new.
Personally, although I've owned quite a few, I'm not a big fan of the "plastic fantastics". This was just one of a very few I had to try, and I do think it will fit a niche for me.
JD
Re: Urgent: XDs recall...
Posted: Wed Oct 23, 2013 9:49 pm
by Teamless
mine still shows "your gun has been received"
grrrrr
Re: Urgent: XDs recall...
Posted: Thu Oct 24, 2013 3:08 pm
by Shoot_First
Talked to SA today and was informed they have 4 status reports on their XDs recall web site at
http://springfieldrecall.com/RecallUpdate.asp. Under the Get Started tab, enter your pistols SN. The status are: label provided; firearm received; firearm fixed; and firearm shipped back to you. I suggested they provide this information in tomorrow's update.
Re: Urgent: XDs recall...
Posted: Thu Oct 24, 2013 3:25 pm
by ATDM
Shoot_First wrote:Talked to SA today and was informed they have 4 status reports on their XDs recall web site at
http://springfieldrecall.com/RecallUpdate.asp. Under the Get Started tab, enter your pistols SN. The status are: label provided; firearm received; firearm fixed; and firearm shipped back to you. I suggested they provide this information in tomorrow's update.
Thanks, but the statuses for each firearm have been available for over a month now. I think, people know about it, although since it was new info for you, maybe adding it to the update is not a bad idea.
