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Re: "Waiting Room"

Posted: Thu Jun 18, 2015 3:48 pm
by EspiOne
Wow, so I figure I am looking at either 45 to 60 from the previous post that I have read.

I can not recall the time of application, but I know I took finger prints and the CHL course within 2 weeks my my online application.

I submitted all my PW via online, on May 14th. I have checked my status online, but get no information. I am setting a date to contact DPS on June 26th.

or should I wait until end of June.

Re: "Waiting Room"

Posted: Thu Jun 18, 2015 4:00 pm
by EspiOne
kiniece wrote:CHL CLASS COMPLETED 05/17/15
ONLINE APPLICATION 05/19/15
FINGERPRINTS & CHL100 SUMBITTED (ONLINE) 05/21/15

***************UPDATE*********************

Today is the 3 week mark since I received the confirmation email from RSD-CHL verifying receipt of my documents. I was curious as to why there hasn't been any change at TxDPS-RSD-CHL website.....so I called. I was told that it takes 6 WEEKS from that date (receipt conf. email date) for my application JUST to "process". After it finishes "processing" it will be 60 more days before my background check is complete...THEN I will have a "status change" on the website.
WOW. :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead:

Wow, reading this, I might as well just wait until the cows (no actual cows in my area of texas) come home.

estimation:

May 14th, submitted PW online. + 60 days. July 13th, for step 1 processing. +60 days. Sept 14th. Wow...

Re: "Waiting Room"

Posted: Sun Jun 21, 2015 12:11 am
by peterocksteady
EspiOne wrote:
kiniece wrote:CHL CLASS COMPLETED 05/17/15
ONLINE APPLICATION 05/19/15
FINGERPRINTS & CHL100 SUMBITTED (ONLINE) 05/21/15

***************UPDATE*********************

Today is the 3 week mark since I received the confirmation email from RSD-CHL verifying receipt of my documents. I was curious as to why there hasn't been any change at TxDPS-RSD-CHL website.....so I called. I was told that it takes 6 WEEKS from that date (receipt conf. email date) for my application JUST to "process". After it finishes "processing" it will be 60 more days before my background check is complete...THEN I will have a "status change" on the website.
WOW. :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead:

Wow, reading this, I might as well just wait until the cows (no actual cows in my area of texas) come home.

estimation:

May 14th, submitted PW online. + 60 days. July 13th, for step 1 processing. +60 days. Sept 14th. Wow...

Hey I was calling once a day, and checking the website through out the day starting day 20. It drove me crazy but was well worth it once i saw a change!

Re: "Waiting Room"

Posted: Wed Jun 24, 2015 1:23 am
by nightmare69
Anyone else logging in and still saying you have a pending application? I checked my g/f app then I checked mine and it says I have a pending application. I've had a CHL for over 2yrs.

Re: "Waiting Room"

Posted: Tue Jun 30, 2015 12:58 pm
by kiniece
peterocksteady wrote:
EspiOne wrote:
kiniece wrote:CHL CLASS COMPLETED 05/17/15
ONLINE APPLICATION 05/19/15
FINGERPRINTS & CHL100 SUMBITTED (ONLINE) 05/21/15

***************UPDATE*********************

Today is the 3 week mark since I received the confirmation email from RSD-CHL verifying receipt of my documents. I was curious as to why there hasn't been any change at TxDPS-RSD-CHL website.....so I called. I was told that it takes 6 WEEKS from that date (receipt conf. email date) for my application JUST to "process". After it finishes "processing" it will be 60 more days before my background check is complete...THEN I will have a "status change" on the website.
WOW. :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead:
**


Wow, reading this, I might as well just wait until the cows (no actual cows in my area of texas) come home.

estimation:

May 14th, submitted PW online. + 60 days. July 13th, for step 1 processing. +60 days. Sept 14th. Wow...

Hey I was calling once a day, and checking the website through out the day starting day 20. It drove me crazy but was well worth it once i saw a change!
**********UPDATE********
I called June 11th to see what "stage" my application was in. I was told that they could neither confirm nor deny my application "was even in process". I asked to confirm that all necessary info had been received for processing. The girl said that they were "waiting on my course completion paperwork". I asked if she was referring to my CHL100, and she said yes. I told her that it was sent via secured email on DPS-CHL portal on 5-21...asked should I send it again. She says no. I'm dumbfounded. I say okay and she goes into he spiel about how long it takes and if they need more info, they'll notify me by mail. I tell her...we're speaking right now, today ...and I can get you whatever you need. She asks if I got an email confirmation of receipt of additional docs..I say yes. She says that everything should be fine. Call ends with me still scratching my head. So I send an email (that same day) explaining what I was told and reiterate that I'm more than willing to resend docs if they're lost. Got a response yesterday confirming all docs WERE received and that she had submitted "an escalation" for my application to a supervisor in order to get it processed. It's been 6 weeks and my app needs "an escalation" in order to get processed?! Wow. :shock:

Re: "Waiting Room"

Posted: Tue Jun 30, 2015 4:04 pm
by jmra
kiniece wrote:
peterocksteady wrote:
EspiOne wrote:
kiniece wrote:CHL CLASS COMPLETED 05/17/15
ONLINE APPLICATION 05/19/15
FINGERPRINTS & CHL100 SUMBITTED (ONLINE) 05/21/15

***************UPDATE*********************

Today is the 3 week mark since I received the confirmation email from RSD-CHL verifying receipt of my documents. I was curious as to why there hasn't been any change at TxDPS-RSD-CHL website.....so I called. I was told that it takes 6 WEEKS from that date (receipt conf. email date) for my application JUST to "process". After it finishes "processing" it will be 60 more days before my background check is complete...THEN I will have a "status change" on the website.
WOW. :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead:
**


Wow, reading this, I might as well just wait until the cows (no actual cows in my area of texas) come home.

estimation:

May 14th, submitted PW online. + 60 days. July 13th, for step 1 processing. +60 days. Sept 14th. Wow...

Hey I was calling once a day, and checking the website through out the day starting day 20. It drove me crazy but was well worth it once i saw a change!
**********UPDATE********
I called June 11th to see what "stage" my application was in. I was told that they could neither confirm nor deny my application "was even in process". I asked to confirm that all necessary info had been received for processing. The girl said that they were "waiting on my course completion paperwork". I asked if she was referring to my CHL100, and she said yes. I told her that it was sent via secured email on DPS-CHL portal on 5-21...asked should I send it again. She says no. I'm dumbfounded. I say okay and she goes into he spiel about how long it takes and if they need more info, they'll notify me by mail. I tell her...we're speaking right now, today ...and I can get you whatever you need. She asks if I got an email confirmation of receipt of additional docs..I say yes. She says that everything should be fine. Call ends with me still scratching my head. So I send an email (that same day) explaining what I was told and reiterate that I'm more than willing to resend docs if they're lost. Got a response yesterday confirming all docs WERE received and that she had submitted "an escalation" for my application to a supervisor in order to get it processed. It's been 6 weeks and my app needs "an escalation" in order to get processed?! Wow. :shock:
You're complaining about 6 weeks? Many here waited much longer than that.

Re: "Waiting Room"

Posted: Tue Jun 30, 2015 4:06 pm
by Goldencopper
Hello Everyone

I am new to this forum but would like to share how my status goes:

05/23: CHL Class taken
05/30: Finger prints taken
06/01: Online registration and supporting docs. email to RSD
06/02: RSD email confirmation
06/19: Online status updated
06/23: Card received in mail :lol:

Thank you!

Re: "Waiting Room"

Posted: Tue Jun 30, 2015 4:09 pm
by mojo84
I am amazed at the impatience. We have definitely become an immediate gratification society.

I would urge all to consider the sheer volume with which the DPS is dealing and understand that calling and sending duplicate docs only slows them down.

Re: "Waiting Room"

Posted: Tue Jun 30, 2015 4:09 pm
by jmra
Goldencopper wrote:Hello Everyone

I am new to this forum but would like to share how my status goes:

05/23: CHL Class taken
05/30: Finger prints taken
06/01: Online registration and supporting docs. email to RSD
06/02: RSD email confirmation
06/19: Online status updated
06/23: Card received in mail :lol:

Thank you!
Congrats and welcome to the forum

Re: "Waiting Room"

Posted: Tue Jun 30, 2015 4:24 pm
by Goldencopper
jmra wrote:
Goldencopper wrote:Hello Everyone

I am new to this forum but would like to share how my status goes:

05/23: CHL Class taken
05/30: Finger prints taken
06/01: Online registration and supporting docs. email to RSD
06/02: RSD email confirmation
06/19: Online status updated
06/23: Card received in mail :lol:

Thank you!
Congrats and welcome to the forum

Thanks :txflag:

Re: "Waiting Room"

Posted: Tue Jun 30, 2015 5:14 pm
by jmra
mojo84 wrote:I am amazed at the impatience. We have definitely become an immediate gratification society.

I would urge all to consider the sheer volume with which the DPS is dealing and understand that calling and sending duplicate docs only slows them down.
:iagree:

Re: "Waiting Room"

Posted: Tue Jun 30, 2015 6:08 pm
by kiniece
6 weeks to get STARTED processing my application, ummm yes...I'm complaining about that. 6 weeks (just to get started) is HARDLY "instant gratification".
JMHO
:iagree: :roll: :nono: :nono:

Re: "Waiting Room"

Posted: Tue Jun 30, 2015 6:24 pm
by mojo84
kiniece wrote:6 weeks to get STARTED processing my application, ummm yes...I'm complaining about that. 6 weeks (just to get started) is HARDLY "instant gratification".
JMHO
:iagree: :roll: :nono: :nono:

How do you know they hadn't started it? They do not always keep the online status updated contemparaneously. Mine didn't change until the week t as mailed.

Re: "Waiting Room"

Posted: Tue Jun 30, 2015 6:29 pm
by kiniece
mojo84 wrote:
kiniece wrote:6 weeks to get STARTED processing my application, ummm yes...I'm complaining about that. 6 weeks (just to get started) is HARDLY "instant gratification".
JMHO
:iagree: :roll: :nono: :nono:

How do you know they hadn't started it? They do not always keep the online status updated contemparaneously. Mine didn't change until the week t as mailed.
I know because I got an email yesterday stating it was just "escalated" & sent to a supervisor for processing (which was stated my my post update) :roll:

Re: "Waiting Room"

Posted: Tue Jun 30, 2015 7:01 pm
by mojo84
kiniece wrote:
mojo84 wrote:
kiniece wrote:6 weeks to get STARTED processing my application, ummm yes...I'm complaining about that. 6 weeks (just to get started) is HARDLY "instant gratification".
JMHO
:iagree: :roll: :nono: :nono:

How do you know they hadn't started it? They do not always keep the online status updated contemparaneously. Mine didn't change until the week t as mailed.
I know because I got an email yesterday stating it was just "escalated" & sent to a supervisor for processing (which was stated my my post update) :roll:

Escalated doesn't mean started. It may be it was escalated because they haven't heard back regarding your background checks.