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Has anyone else had issues trying to get in contact with Marlin for replacement parts?

I'm trying to get a feedthroat, recoil spring, front trigger guard screw, and front trigger guard screw nut for my Model 60. They have only a phone number for parts orders, and I cannot get an answer. I've tried calling all day, and it rings for several minutes, then gives me an "all circuits are busy" message. I've called 5 different times today and get the same result each time.

I fear they are so bogged down with the influx of calls and orders from the current gun rush that no one is answering the parts phone.

Failing some sort of resolution there, does anyone know of an alternative place to purchase the parts?

Thanks for any help.

I have bought Marlin parts in the past without issue, but that was before Remington bought them.

Midway USA has everything on your list and I expect Brownell's would also.

Mike1951 wrote:I have bought Marlin parts in the past without issue, but that was before Remington bought them.

Midway USA has everything on your list and I expect Brownell's would also.

Midway USA has everything except the feed throat, which is the most critical part I need.

However, Brownell's did, so I've ordered everything from then.

Thanks for the help.

I'm hoping it gets here by Wednesday for my family's Thanksgiving shoot, but probably not, today being Friday and all. I'm guessing at the earliest, it will get sent out on Monday.

Actually, I found it listed at Midway or I wouldn't have said so.

http://www.midwayusa.com/eproductpage.e ... mid=541606" onclick="window.open(this.href);return false;

Marlin Feedthroat 60, 60C, 60SSK, 60SS, 60SB
Product #: 541606
Dealer Price: $9.49
Retail Price: $13.99
Status: Available
Should Ship Next Business Day

Mike1951 wrote:Actually, I found it listed at Midway or I wouldn't have said so.

http://www.midwayusa.com/eproductpage.e ... mid=541606" onclick="window.open(this.href);return false;

Marlin Feedthroat 60, 60C, 60SSK, 60SS, 60SB
Product #: 541606
Dealer Price: $9.49
Retail Price: $13.99
Status: Available
Should Ship Next Business Day

Hrm. They sure made it hard to find. Or maybe it was just me. I searched all the parts pages for the 60 and couldn't find it. Now that I look again, it's right there.

Anyhoo, it was a little cheaper ($1.36) at Brownell's, and I could search by the Marlin part # (something that didn't work at Midway). Since I had all the part numbers ready for the Marlin folks, ordering on the Brownell's site was a breeze.

Thanks again for the help.

Replacement looks pretty straightforward, but I wish I could find a repair manual to be sure. Any ideas there?

EDIT: I've found instructions on doing the replacement over on marlinowners.com I've posted my other concerns with them for answers. Apparently, there's an "old" style feedthroat and a "new" style. There's a conversion kit to convert the "old" ones to new, but I haven't found specifics to what is "old". Hopefully, I didn't order the wrong part. I've also found that my 60 is actually a 1988 model (SN 1231xxxx), which is a few years newer than I thought it was. Whew!