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Makes ya sick

http://video.foxnews.com/v/3969201/gros ... lf-defense" onclick="window.open(this.href);return false;

I first I thought he tried to grab the guy, But he was following the rules Wal mart set for him.
If I owned a Store I would give a Riot Gun, and let him stand at the door.
This guy is going to get a Nice Settlement from Wal mart

This is EXACTLY why I am against WalMart and other companies, like Fry's from requesting receipts at the doors. In this particular case, however, the customer was completely out of line.

My stance on the receipt at the door policy is this:

If I am going to a public store (no "membership" required) once I pay for the items at the register, those items officially become my property. I view the "receipt at the door" policy to be a couple different things. 1. I see it as the company or "greeter" accusing me of shoplifting. This isn't good customer service. 2. I see it as unlawful detainment, unless the "greeter" happens to be a peace officer.

Typically, I put my receipt in my wallet after checking out, and if I am asked for the receipt for any reason at the door, I will politely decline and continue walking. I have been followed out to my car by WalMart employees before, and once I explained to the employee, which happened to be the "security officer" that I do not appreciate being accused of shoplifting.

This has always been a big pet peeve of mine, and I don't know why it hits a nerve like it does. Maybe it is the fact that the "receipt checking" is nothing more than an illusion of security for the company, I don't know.

Now, back to this particular case. Being the customer, I would NEVER do as this customer did, and even attempt to take the "paperwork" or otherwise engage in anything with the employee directly. Just as I have the right to decline their request and continue to my car, the employee has the responsibility of following his company's procedures. He is just doing his job. My issue with this whole situation is not with the employees themselves, it is with the management and the policy as a whole.

Fry's electronics will do the same, but they have never once raised the issue or followed me to my car if I decline their request. They are much less "pushy" about the process.

The only exception I make to this is if I shop at a "membership club" such as Sam's, and the receipt checking policy is included in the membership agreement. At that point, by becoming a member, I have agreed to their policy and accept it up-front. (Might also be why I don't have a membership to Sam's, but still, you get my point)

Anyway, in this incident, I think the customer was not in the wrong until he attacked the employee for doing his job. That is where he crossed the line. Additionally, WalMart should never have fired their employee for following their policies about "receipt checking" no matter the outcome of the situation. Their ridicilous policy provides plenty of opportunity to upset the customers, and they should understand that with a stupid policy like this, things might happen. It is not the employee's fault.

I could go on with this, but I will get off my soapbox now.

I'm not one of those folks who has it in for Walmart, but that particular incident seems pretty egregious on their part. Of course, one of the things it teaches Walmart employees is they should do nothing to protect Walmart's assets. That's fine with me. It's a natural consequence of their bad behavior. Sooner or later, they'll fire someone for not protecting their property. When that happens, I'm sure that Brian Kilmeade will do a bit contrasting the two cases. Fox News enjoys a larger viewer base than any of the other networks, and I'll bet a bunch of them are Walmart shoppers, and a bunch of those will become former Walmart shoppers.

Wal Mart treats its employee's bad!? This is news to me
I'll still shop there, but then again I only for there at when I need a Car Battery,cheap ammo, or its 2 in the morning and I have nothing better to do.

This reminds me of an interesting E-mail I received ....


1. Americans spend
$36,000,000 at Wal-Mart
Every hour of every day

2. This works out to
$20,928 profit every minute!

3. Wal-Mart will sell more
from January 1 to St. Patrick's Day (March 17th)
than Target sells all year.

4. Wal-Mart is bigger than home Depot +
Kroger + Target + Sears + Costco + K-Mart combined.

5. Wal-Mart employs 1.6 million people and is the
largest private Employer, and most speak English.

6. Wal-Mart is the largest company in the history
of the World.

7. Wal-Mart now sells more food than Kroger & Safeway
combined, and keep in mind they did this in only 15 years.

8. During this same period, 31 supermarket chains sought
bankruptcy.

9. Wal-Mart now sells more food than any
other store in the world.

10. Wal-Mart has approx 3,900 stores in the USA
of which 1,906 are Super Centers; this is1,000
more than it had 5 Years ago.

11. This year 7.2 billion different purchasing experiences '
will occur At a Wal-Mart store.
(Earth's population is approximately 6.5 Billion.)

12. 90% of all Americans live within 15 miles of a Wal-Mart.

You may think that I am complaining, but I am really laying
the ground work for suggesting that MAYBE we should hire the
guys who run Wal-Mart to Fix the economy because the fools
in Washington sure can't do it!

I caught a customer stealing from my store the other day. I followed company policy and carefully observed him, got a good description, got the license number of the vehicle, what he stole, the EXACT time, and just, after he ignored my request to stop and chat, watched him go.

I always carry a digital camera, not one of those cell phone things, a 10mp Kodak that does a great job, but after a prior incident where I took a picture of a thief's vehicle as she was fleeing, and got a great shot of the license plate, I was told never to do that again or face becoming a customer myself.

Frustration is not being able to shoot someone who deserves it, simply because it's against the rules.

Not that I would shoot a shoplifter over $179.00 in merchandise, but gee whiz . . .

What they are really afraid of are lawsuits. They'll let merchandise go out the store all day long just to avoid a lawsuit. They don't lose money on it either. That cost just gets rolled back into price increases.

When I was working security (night shift supervisor) at Grapevine Mills one of my officers (if you can call him that) had a trio of thugs talk him into letting them into one of the food court doors so that one of them could "check his schedule" at Burger King. After a few minutes I had a distinct feeling that something was wrong (all I had been told over the radio is that he was escorting them inside)... I headed that way, and found the officer on the dock having a smoke and the thugs nowhere to be seen.

When we got back to the office I started running through the cameras to find them, and spotted them lifting up kiosk covers and stealing jewelery

We actually managed to chase them down in the parking lot, the police were called, the thugs got a slap on the wrist (they were actually WEARING the stolen jewelery), and the officer responsible for letting them in got a promotion soon after.

And that is why I refuse to have anything to do with the retail business.