Beretta Service
Posted: Fri Oct 15, 2010 1:27 pm
So I sent my 3032 Tomcat in for repair at the beginning of September. It was beginning to show some cracking in the frame - which was a problem with the Tomcat. I was not the original owner and even if I was, it was well outside of the warranty period. I called them and explained things, they didn't promise anything but recommended I send it into service and see what they would do.
So I wrote a short letter explaining that I wasn't the original owner but I had purchased it from the original owner. I said that I had read that, for this type of failure, Beretta had a good reputation for extending warranty coverage - etc.
I have been tracking the status online for a while and it has said, and still says today, 'being evaluated'. Well, today UPS delivered a brand new Wide-Slide 3032 Tomcat to my door. The enclosed letter confirms that it has been 'upgraded'. So all, and all, a really good service experience for me.
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But, I am considering whether I should try to sell it. I had been contemplating a different BUG/summer carry piece anyway. In the beginning - before I got my CHL - I thought the tip-up barrel was really cool for getting one in the pipe easily. But of course, as you all know, once you carry all the time - you don't actually load and unload your carry weapon very often. You check the chamber a lot - but don't need to unload as much as I thought you would.
Plus, I am starting to really not like the lack of an extractor and am wanting something bigger than a .32. I am looking at the S&W bodyguard 380. I know the LCP is quite popular. I'm just not sure I want a SA, striker fired weapon with no safety as a pocket gun. I know its a long pull - but is it stiff enough for pocket carry.
So I wrote a short letter explaining that I wasn't the original owner but I had purchased it from the original owner. I said that I had read that, for this type of failure, Beretta had a good reputation for extending warranty coverage - etc.
I have been tracking the status online for a while and it has said, and still says today, 'being evaluated'. Well, today UPS delivered a brand new Wide-Slide 3032 Tomcat to my door. The enclosed letter confirms that it has been 'upgraded'. So all, and all, a really good service experience for me.
------
But, I am considering whether I should try to sell it. I had been contemplating a different BUG/summer carry piece anyway. In the beginning - before I got my CHL - I thought the tip-up barrel was really cool for getting one in the pipe easily. But of course, as you all know, once you carry all the time - you don't actually load and unload your carry weapon very often. You check the chamber a lot - but don't need to unload as much as I thought you would.
Plus, I am starting to really not like the lack of an extractor and am wanting something bigger than a .32. I am looking at the S&W bodyguard 380. I know the LCP is quite popular. I'm just not sure I want a SA, striker fired weapon with no safety as a pocket gun. I know its a long pull - but is it stiff enough for pocket carry.