Page 1 of 1

Surefire customer service

Posted: Fri Nov 05, 2010 4:13 pm
by dcphoto
All I can say is: Wow... :tiphat:

Talk about awesome customer service.

I've been having a problem with my Surefire E2D LED Defender. The light won't stay in the bright mode when I click on the tail cap. I called Surefire and they (without hesitation) said they would send a new tail cap. They didn't ask when or where I bought it, just asked for my shipping address so they could get it out.

Awesome customer service.

Re: Surefire customer service

Posted: Fri Nov 05, 2010 4:49 pm
by KinnyLee
:thumbs2:

Re: Surefire customer service

Posted: Fri Nov 05, 2010 5:21 pm
by cougartex
:clapping: :clapping:

Re: Surefire customer service

Posted: Fri Nov 05, 2010 7:58 pm
by CompVest
Good to know info as we have several Surefire lights.