Page 1 of 1

Kudos to Taurus Customer Service

Posted: Fri Oct 12, 2012 7:39 pm
by Weg
Awhile back, my Taurus Raging Bull in .454 began locking up, and was very difficult to cock. I was a bit upset as it's only had about 500 full house .454 loads through it. But long story short, I called Taurus, sent it in, and received it back 3 weeks later, fixed for no charge. They explained in work order what they did to fix it, and sent it back in a new box, just like the one it originally came in. Very impressed.

Re: Kudos to Taurus Customer Service

Posted: Fri Oct 12, 2012 8:24 pm
by TexGalRK
We had to send in my Hubby's .40 24/7 OSS. Trigger was dragging/sticking. Sent it to them, with the help of Academy where we bought it. Taurus fixed it perfectly and sent it back no charge. Love the company and own a few of their products... ;-) I love knowing that their customer service is reliable and they honor their warranty. :woohoo

RK~ :txflag:

Re: Kudos to Taurus Customer Service

Posted: Fri Oct 12, 2012 9:09 pm
by Salty1
Taurus has had a lot of experience with warranty repairs, glad to see they are turning them around in a reasonable amount of time......