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CHL delivered with WRONG photo!

Posted: Thu Jan 01, 2015 9:16 am
by jeffgilltj
Anyone else ever have this issue? Waited over a month to finally get my CHL all my info is correct 22 yr old 170 lbs male and they sent my CHL with a photo of a 50ish yr old male crazy huh? Any suggestions on how to go about getting it changed? If still able to carry while waiting to change? Also I live about an hour from Austin is DPS something I can walk into and try to get it changed then? Very aggravating any suggestions will help thanks

Re: CHL delivered with WRONG photo!

Posted: Thu Jan 01, 2015 9:53 am
by suthdj
jeffgilltj wrote:Anyone else ever have this issue? Waited over a month to finally get my CHL all my info is correct 22 yr old 170 lbs male and they sent my CHL with a photo of a 50ish yr old male crazy huh? Any suggestions on how to go about getting it changed? If still able to carry while waiting to change? Also I live about an hour from Austin is DPS something I can walk into and try to get it changed then? Very aggravating any suggestions will help thanks
Not the first persone here to have that happen. Call them have it fixed

Re: CHL delivered with WRONG photo!

Posted: Thu Jan 01, 2015 10:59 am
by Charles L. Cotton
jeffgilltj wrote:Anyone else ever have this issue? Waited over a month to finally get my CHL all my info is correct 22 yr old 170 lbs male and they sent my CHL with a photo of a 50ish yr old male crazy huh? Any suggestions on how to go about getting it changed? If still able to carry while waiting to change? Also I live about an hour from Austin is DPS something I can walk into and try to get it changed then? Very aggravating any suggestions will help thanks
It's rare but it does happen. People have reported that DPS gets a replacement to them very quickly. I doubt you can just walk in and get a new one manufactured. Things may have changed, but actual manufacturing is done in batches by a 3rd party on site at DPS.

Welcome to the Forum.
Chas.

Re: CHL delivered with WRONG photo!

Posted: Fri Jan 02, 2015 9:06 am
by RogueUSMC
My replacement came in in less than a week in late November...

Re: CHL delivered with WRONG photo!

Posted: Tue Jan 06, 2015 3:13 pm
by camjr
Happened to me in 2012. My name, address, etc., but another guy's picture and signature. They had a new, correct one to me in less than a week.

Re: CHL delivered with WRONG photo!

Posted: Tue Jan 06, 2015 3:35 pm
by MechAg94
So who got your picture?

Re: CHL delivered with WRONG photo!

Posted: Tue Jan 06, 2015 7:43 pm
by sjfcontrol
MechAg94 wrote:So who got your picture?
A serial killer. :evil2: