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Why does it take so long to process CHL

Posted: Wed Aug 01, 2007 11:02 am
by RubenZ
I don't get it. Especially for those who do application online.

I mean seriously, if they've sent you the packet after doing it online they should already know if your eligible or not or else why send it. It doesn't make sense.

Secondly, I seriously doubt they get so backlogged that it takes months to get CHL. I sometimes wonder what goes on in the State and Government departments.


The process should be like this:

1) Applicant applies and background check is done
2) If approved, packet gets sent out with PIN
3) Applicant takes classes, fingerprints, etc is verified
4) Applicant mails Packet back
5) DPS recieves packet and it is opened and everything is verified and no background check needs to be done as it should already have been done when applicant filled out form online
6) Applicant is approved and Card is printed out
7) DPS mails card back to Applicant.


Seriously how long can steps 5 and 6 take. It shouldn't even take more than 3 days.


I HATE WAITING!!!

Posted: Wed Aug 01, 2007 11:05 am
by seamusTX
As far as I know, when you apply online, you simply answer the questions about whether you are eligible. Your answers are not verified at that time.

The main hangup is the background checks. They have to do a federal background check and one in each county where you have lived or worked for the last five years.

- Jim

Posted: Wed Aug 01, 2007 11:12 am
by txinvestigator
seamusTX wrote:As far as I know, when you apply online, you simply answer the questions about whether you are eligible. Your answers are not verified at that time.

The main hangup is the background checks. They have to do a federal background check and one in each county where you have lived or worked for the last five years.

- Jim
Agreed. DPS is not going to spend the time or money to conduct the background investigation without 1) being paid, 2) the person actually completing the application process with prints, pics, affidavits, proof of training etc.

Posted: Wed Aug 01, 2007 11:57 am
by RubenZ
You pay when you do application online. So they are already being paid. EVEN then. I don't think it takes too long. I bet they could do it in one day if they really wanted to. Everything now days is electronic.

Posted: Wed Aug 01, 2007 12:05 pm
by txinvestigator
RubenZ wrote:You pay when you do application online. So they are already being paid. EVEN then. I don't think it takes too long. I bet they could do it in one day if they really wanted to. Everything now days is electronic.
Negative. They send a Trooper to the counties were you have lived/worked, and any other county that turns up in their investigation, to do the criminal checks. That is in addition to their other duties.

The FBI also does not do non-Criminal Justice Fingerprint Checks very quickly.

The CHL division does not run the State prints, they go to Criminal Records, who does FP searches for every agency in the state that needs FP searches.

The CHL division also send queries to the AG's office, Texas Guaranteed Student Loan Corporation and State Tax offices. You would be surprised how many of these checks are not electronic.

Tis a time consuming process.

Posted: Wed Aug 01, 2007 12:09 pm
by GrillKing
txinvestigator wrote: Negative. They send a Trooper to the counties were you have lived/worked, and any other county that turns up in their investigation, to do the criminal checks.
Any idea what they do? Talk to your employers, friends, etc.? This is more thorough than I thought. Ah, CHL holders are a good lot ;-)

Posted: Wed Aug 01, 2007 12:12 pm
by stevie_d_64
You got it bad dontcha Ruben... ;-)

If you sent yours in last Friday like you said...Everything signed off, etc etc...

August is pretty much a bust...And maybe most of September...Sounds horrible I know, but those are the breaks...

My latest renewal took almost the whole time they have to get it done...44 "working" days...

One of my other renewals only took 17 days mailbox to mailbox...

Heck, look at how long our Utah non-resident CHP's are taking...I figure thats going to be almost a year...From class to mailbox...

Key...

Patience...It'll show up when you least expect it... ;-)

You've done your part...Now you get to see beauracracy in action!!! Woo Hoo!

Posted: Wed Aug 01, 2007 12:15 pm
by HankB
Companies can run credit checks in a matter of minutes when you're purchasing something . . . I don't know whether to be relieved or annoyed that government takes orders of magnitude longer to search their own records . . .

Posted: Wed Aug 01, 2007 12:22 pm
by seamusTX
HankB wrote:Companies can run credit checks in a matter of minutes when you're purchasing something . . . I don't know whether to be relieved or annoyed that government takes orders of magnitude longer to search their own records . . .
There are three credit bureaus that vendors send credit information to electronically. It's in the vendors' interest to flag deadbeats. That system cost billions of dollars to construct.

There is no central database of criminal records. And when someone does a background check, false positives come up. I have a common name and encounter this all the time.

As you say, the inconvenience may be worth it.

In order to improve DPS turnaround more than a little, their budget would have to increase. The chairmen of whatever legislative committees control their budget, the Speaker of the House, the Lieutenant Governor, and the Governor would all have to agree that it was a priority. It ain't gonna happen until Charles Cotton is Governor.

GO CHARLES!

- Jim

Posted: Wed Aug 01, 2007 12:23 pm
by txinvestigator
HankB wrote:Companies can run credit checks in a matter of minutes when you're purchasing something . . . I don't know whether to be relieved or annoyed that government takes orders of magnitude longer to search their own records . . .
Because companies suscribe to the bureaus, and that is all they care about.

The state Criminal Records Database is often incomplete. Many counties don't report all records to DPS. If that happens with a credit check, all that can happen is some bad credit does not get reported.

It would be great if ALL counties were required to report ALL arrests, convictions, diamissals, etc., to DPS. But I have been to counties in Texas where all of that is done in huge books and files, with NO computerization.

Posted: Wed Aug 01, 2007 1:23 pm
by RubenZ
Man I just hate waiting for anything. My Benchmade Rukus was on backorder and it was killing me!!!!

I'm getting my CHL and I'm getting Married (Nov 10) I have too much wants on my mind right now ;) LOL.

Posted: Wed Aug 01, 2007 1:29 pm
by seamusTX
GrillKing wrote:Any idea what they do? Talk to your employers, friends, etc.?
They don't interview anyone. It's all records searches.

- Jim

Posted: Wed Aug 01, 2007 1:35 pm
by txinvestigator
GrillKing wrote:
txinvestigator wrote: Negative. They send a Trooper to the counties were you have lived/worked, and any other county that turns up in their investigation, to do the criminal checks.
Any idea what they do? Talk to your employers, friends, etc.? This is more thorough than I thought. Ah, CHL holders are a good lot ;-)
The go to the criminal Clerks office.

Posted: Wed Aug 01, 2007 4:22 pm
by Doug.38PR
Bottom line of all this: Why would you expect anything to be done quickly where the government (local, state or federal) is concerned? What do the words Katrina, FEMA and New Orleans bring to your mind?

It would be great if ALL counties were required to report ALL arrests, convictions, diamissals, etc., to DPS. But I have been to counties in Texas where all of that is done in huge books and files, with NO computerization.
I'd say 90% of all county clerk and district clerk's offices throughout Texas are not computerized (which make up all, civil, criminal cases as well as probate records, deed records, liens, deeds of trusts, warranty deeds, mineral deeds and other transfer of titles). And if they are on computer, they only go back 1-25 years. Official Records that do go back 25 years don't include criminal, civil cases and probate, only Official Records (Deeds, Deeds of Trusts, Liens, etc.) district court and probate records are usually physical and not computerized and if they are it is only within the past 1-5 years. The rest you have to look through the physical indecees. (the big ol' books that are half the size of you that have mildew growing on them)

Posted: Wed Aug 01, 2007 4:31 pm
by shaggydog
RubenZ ol' buddy - Chill out. You "just hate waiting for anything" and you are getting married on Nov 10th????? :shock: Boy do you have a rude awakening coming. :grin: Better learn some patience in a hurry.