I have no experience as a FF or EMT, but I have worked in the quality assurance field for over 25 years.SRO1911 wrote:I'll say first and foremost I am not an EMT, just a plain old FF with lots of other certs. I am currently enjoying the accommodations in college station to pick up my EMR which is only very slightly above useless in the grand scheme of things.
I can however, monday morning QB with the best of them.
IF the FF thought the girl had to be transported immediately and could in any way articulate it - then the simple and CORRECT solution would have been to throw the info up the chain.
Notify the services medical director that they needed to go above protocol and transport - I know for a fact we have done similar, although under different circumstances,
By passing it up you relocate the liability. If its a smooth transport - you were following orders. If the DOM says no, and will go on record assuming liability for delayed transport without seeing the patient (not gonna happen) he is liable.
In our language this incident would be called a non-conformance.
Rather than trying to establish blame or punish someone we would perform a root cause analysis to examine the reasons the incident occurred.
Then we try to implement some corrective action(s) and look for opportunities for improvement.
That is how we strive for continuous improvement. This same process is used in many types of businesses and industries.
Off my soap box.


P.S, This process is much easier said than done.
