Beretta NEOS Recall

[cougartex]

Beretta U.S.A. Corp. has discovered a potential condition with Beretta .22 caliber NEOS semiautomatic pistols in which the pistol will fire even if the safety is activated and, in some cases, the pistols may fire if the safety is moved from the OFF to the ON position. Chances of either of these situations occurring is extremely remote and no injuries have occurred because of this condition, however, because of safety concerns relating to this situation, Beretta U.S.A. Corp. is immediately implementing a recall of Beretta .22 caliber NEOS semiautomatic pistols.

If you have a Beretta NEOS pistol, send it Accokeek Maryland Service Center for repair. Instructions on how to send your Neos to Beretta is available at http://www.berettasupport.com/neos/" onclick="window.open(this.href);return false; or by calling 1-800-BERETTA.

Note: Some pistols are not subject to recall.

[fasteddie]

Good thing mine isn't included. I just picked it up today

[Capt Roy]

Thanks, I need to check mine..

[philbo]

Thanks for the heads up, mine needs to go back it seems.

[chartreuse]

Thanks for the heads up, mine needs to go back it seems.

Mine too. Thanks, cougartex.

[PBratton]

Shipping mine off on Monday. Very easy and fast registry and UPS will pick it up the next day business from your registering for the recall, so have it ready to go.

I'll let ya know how it goes, looks like I may miss the steel match on the 28th...

[shootthesheet]

Mine goes back tomorrow too.

[gunsetc]

Beretta has made returning the firearm extremely difficult. They generate a call tag with UPS. UPS will bring the tag and accept your packaged firearm. The downside is that UPS will pick up between 8:00 AM and 7:00 PM. They will not give a smaller window. Consequently, because of the way Beretta is implementing this, you are held prisoner for up to eleven hours awaiting the pick up.

A call to Bereta Customer Support revealed that there are customers othe.r than myself who are unhappy with this arrangement, but Beretta will offer no alternative.

I have already informed Beretta that their inflexibility will certainly factor into any future firearm decision and will leave Beretta a poor contender.

Further negative criticism is that Beretta quoted a six week time frame for the repair. My understanding is that they are simply replacing the firing pin. Since I am certain that every owner can disassemble and clean his/her gun, it seems that Beretta could have shipped the replacement part. They could have sent a return mailer for the defective part.

I have already informed the members of my shooting club, and the owners of the range where I shoot regarding this issue. Perhaps enough criticism of this poorly planned recall will cause Beretta to reevaluate their approach

[philbo]

I had the same issue dealing UPS, but a phone call after the first unsuccessful pickup attempt and UPS called back with a 3 hour window for the next day and an apology. Pistol is already at the repair facility and being processed. Now let's see how long to actually get a return.

[O6nop]

I had the same issue dealing UPS, but a phone call after the first unsuccessful pickup attempt and UPS called back with a 3 hour window for the next day and an apology. Pistol is already at the repair facility and being processed. Now let's see how long to actually get a return.

I had a similar problem and when I called UPS they said they couldn't do anything about it unless Beretta issued a "RS1" call tag which means they would leave the shipping label at the door if there was no answer. I couldn't reach a real person at Beretta to see if they would do that. I need to find a neighbor, I guess that is home all day.

[hooknbullet]

Mine has to go back also. Have any of you ever seen a NEOS carbine kit for sale? I know they were on the ATF naughty list for a while.

[powerboatr]

looks like mine is now on the list by the serial number search on the website
funny thing is mine was just at gander mountain for a warranty repair of the extractor/ejector pins flew out while we were plinking, i never did find the extractor


EDIT
i just went and removed the firing pin and mine looks like the NEW style with the small hump on the aft end near the machined groove

either way i like this firearm, its great for my granddaughter and i to use for plinking,

[PBratton]

Just got a shipping notice that mine will be back on Monday.

Fast service! Thanks Beretta!

[shootthesheet]

UPS delivered mine back to me this afternoon. Took about a week.