HankB wrote:I suspect the Chili's "51%" sign is a mistake - chains usually don't pull stuff like this.
A couple of years ago, the Applebee's restaurants owned by a local company in San Antonio tried banning guns - Applebee's corporate got so many complaints (from as far away as Ohio!) that the local Applebee's head not only took down the signs, but sent emails apologizing to everyone who'd complained and let them know that licensed concealed carry was OK. (I figure he was spanked - hard! - by Corporate. )
Well,,,,,, Since we know complaining works then the only thing left to do is complain. I think we all need to come up with ton of interchangeable letters. Then jam the post office full.
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Take away the second first, and the first is gone in a second.
lrb111 wrote: Well,,,,,, Since we know complaining works then the only thing left to do is complain. I think we all need to come up with ton of interchangeable letters. Then jam the post office full.
It's not just a complaint - it's a complaint coupled with a threat to dine elsewhere.
In these days of penny-pinching corporate bean counters ruling the roost, restaurants don't want to alienate even a small percentage of their potential customer base.
Original CHL: 2000: 56 day turnaround
1st renewal, 2004: 34 days
2nd renewal, 2008: 81 days
3rd renewal, 2013: 12 days
HankB wrote:I suspect the Chili's "51%" sign is a mistake - chains usually don't pull stuff like this.
I haven't eaten in a Chili's for a while - the nearest one to me (Bee Cave, just west of Austin) usually has poor service, is too hot in summer/too cold in winter, and has very inconsistent food quality.
HankB,
Sounds like you have a complaint of your own you need to file. No excuse for such rotten service and eating environment
We have a Chili's here, but I haven't eaten there in about 5 years or so. No particular complaint, it just doesn't stand out from the crowd in terms of either food or service. I've never eaten at our local Outback, for the same reason.
We prefer Texas Roadhouse or Johnny Carino's. Sometimes we hit On The Border for their loaded nachos.
Last edited by KBCraig on Wed Jan 31, 2007 11:05 pm, edited 1 time in total.
The quickest way to correct a place with an improper 51% sign is to make a call to the nearest TABC office. An agent will be sent within 30 days, with a follow-up with 60 days on any complaint. The agent will ensure the correct signs are posted, including giving the proper sign to the store owner/manager.
It also doesn't cause the backlash that a campaign or threat to dine elsewhere does not if it was an honest mistake.
KBCraig wrote:We have a Chili's here, but I haven't eaten there in about 5 years or so. No particular complaint, it just doesn't stand out from the crowd in terms of either food or service. I've never eaten at our local Outback, for the same reason.
We prefer Texas Roadhouse or Johnny Carino's. Sometimes we hit On The Border for their loaded nachos.
Outback is good, but it's a little pricey.
We love Texas Roadhouse. We went to eat there in Longview all the time when we were working in Marshall.
I've worked for Chili's for 6 years 3 of which were as a Manager. The sign is wrong. They get their signs as a package when they open the store. All stores should be issued the same signage from the facilities department depending on region. Must have been a mistake of some sort. Very odd indeed. You can call corporate and ask them Brinker International is based here in Dallas on 635 and Hillcrest. Or call the store and see what the manager says...that would be fun. I may do that. :) Which one is it?
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