Now after 31 days waiting to receive my packet, after taking the class I am stuck. I called and was told it was mailed 7 days ago. They use bulk mail which I would not mind paying 142.50 for 1st class. Of course this does not answer the reason why they took my 140.00 and sat on it for 30 days. I would think they could hire a third party to facilitate this much, much faster.
I made the suggestion an option to pay by internet using credit card but use the application in my class to send in. This would remove extra work and cost for them. Then when my packet arrives they look on the computer and they can see I have paid. It so easy it’s scary
Bill
Processing online payments
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txinvestigator
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Re: Processing online payments
You can use everything in the packet you received in class except for the page in the DPS sent packet that serves are your application.Bill wrote:Now after 31 days waiting to receive my packet, after taking the class I am stuck. I called and was told it was mailed 7 days ago. They use bulk mail which I would not mind paying 142.50 for 1st class. Of course this does not answer the reason why they took my 140.00 and sat on it for 30 days. I would think they could hire a third party to facilitate this much, much faster.
I made the suggestion an option to pay by internet using credit card but use the application in my class to send in. This would remove extra work and cost for them. Then when my packet arrives they look on the computer and they can see I have paid. It so easy it’s scary
Bill
*CHL Instructor*
"Speed is Fine, but accuracy is final"- Bill Jordan
Remember those who died, remember those who killed them.
"Speed is Fine, but accuracy is final"- Bill Jordan
Remember those who died, remember those who killed them.
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Big_Hitter
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that's why I tell people NOT to use the online system for CHL
*if* you get someone to answer the phone in Austin, he/she will probably have no idea when your packet was mailed (and in your case there is no way they mailed it 7 days ago) and just say whatever to get you off the phone
I did speak to one good person at DPS who told me the truth - the packets are done in bulk mailing once a month
She also said DO NOT, under any circumstances, pay online then use a non-online packet (except as one poster mentioned using the finger print thingys, etc)
*if* you get someone to answer the phone in Austin, he/she will probably have no idea when your packet was mailed (and in your case there is no way they mailed it 7 days ago) and just say whatever to get you off the phone
I did speak to one good person at DPS who told me the truth - the packets are done in bulk mailing once a month
She also said DO NOT, under any circumstances, pay online then use a non-online packet (except as one poster mentioned using the finger print thingys, etc)
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glockoneniner
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Big_Hitter
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- Location: Houston
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Mine took ten days to get here...but not all of the delay is due to DPS. The postal service is a big part of the problem.I had done an online app on January 9th...finally received packet the 23rd
When I returned my packet to DPS in Austin it took 5 days from the main post office in Ft. Worth. Lessee...about 200 miles to Austin...5 days...that's about 40 miles per day by my computation. Dang, I could have walked to Austin faster!:lol:
Oh BTW, my Florida CHL packet arrived in three days from Jacksonville.
Go figure.
"Superior firepower is an invaluable tool when entering into negotiations." - G. Patton
visited DPS Austin and got my packet worked out except for one problem, I did not have my certificate number with me but Jackie the nice lady at the counter gave me her direct number. I called her today and she put the number on the form, she also checked everthing while I was there, she went out of her way making sure I was ready. She was very pleasant person for we visited for fifteen minutes. She offered to check over my wifes as well.
bill
bill