A big +1 on Primary Arms customer support, too. And they're located in good old Pearland, Texas.RECIT wrote:The primary arms website has their red dot and the vortex red dot both is stock and on sale right now. I think they both qualify for free shipping too.
I recently had a question about one of their optics products, and decided to telephone rather than email 'cause I was gettin' down to decision time. Answered on the second ring, friendly response, understood my question immediately and had the answer--the correct answer--in 30 seconds. That was at 3:15 one afternoon. I decided to go ahead and place the order. Had an email confirmation immediately, and at 3:44 p.m. I had another email with the UPS tracking number. Thirty minutes from a sales question on the phone to receiving the UPS tracking number ain't too shabby.
Does my heart good when I see firearms-related companies provide excellent customer service. And it seems to be more the norm than the exception in this industry.